What Is Kanban, and Why Does It Matter for Your Business?

Kanban, in Plain Terms

Kanban is inspired by the Toyota Production System and emphasizes visualizing the flow of work on a board. Thanks to its flexibility, Kanban works especially well for teams whose work arrives continuously and unpredictably, like support teams.

What This Means for Your Business

Work-in-progress (WIP) limits are a core Kanban principle: the number of 'in progress' items is deliberately capped to keep the team focused. A non-technical founder doesn't need to master the technical details of Kanban, but knowing these few points helps you make more informed decisions when talking to your technical team.